‘Didn’t Do It for Able Bodied…Men:’ Autozone Worker Refuses to Take Battery Out. Then Customer Sees Him Helping Another Man

"Our own worst enemy."

AutoZone worker refuses to take man’s battery out of his car. Then the customer catches him helping another man

Photo by: geneiusbeatz318 & JHVEPhoto

Stacy Fernandez

By: Stacy Fernandez

Aug 8, 2025 at 5:00pm ET

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One man suggests an AutoZone worker refused to remove his car battery because he’s Black.

In a video with more than 500,000 views, content creator and musician Geneiusbeatz (@geneiusbeatz318) shared the uncomfortable experience he had at AutoZone.

In the video, Geneiusbeatz explains that he asked an AutoZone worker for help removing his car battery, but the man refused.

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Then he says another customer made the same request. This time, he says the worker complied.

In the video, he films from inside the store. You can see the alleged worker, who’s Black, tinkering with a customer’s car. When he zooms in, you can see that the worker appears to have cables attached to the battery. These appear to be from the battery tester.

The TikTok does not show the worker remove the battery. But Geneiusbeatz suggests that he did.

When he pans to the customer, it’s an older white man.

“So Mr Autozone tells me they don’t pull batteries out of cars but look who he jump for?” he writes in the text overlay.

Geneiusbeatz is also Black, which observers suggest presents an interesting but common racial dynamic around internalized bias and selective service.

Will AutoZone Change Your Battery?

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AutoZone does change batteries. First, a worker will test your current battery to make sure you actually need a new one, according to its website.

AutoZone says it offers free battery testing, charging, and installation at all of its stores. If your battery is dead or dying, they’ll help you pick the right replacement and install it on the spot. They'll also recycle your old battery for free, so you don’t have to worry about what to do with it.

The website does not say if a worker will remove a customer's battery if they aren't buying a new one, however.

They’ll also charge power sport, lawn & garden, and marine batteries—even if it takes overnight.

AutoZone carries a wide selection of batteries, including Duralast, one of the top-rated battery brands.

‘Our Own Worst Enemy’

The situation Geneiusbeatz says he experienced is one many Black people recognize: Being treated with indifference or even hostility by a worker who shares your racial background, only to watch that same person go above and beyond for a white customer.

This isn’t about expecting special treatment, but about equal treatment. It can feel like a betrayal—especially in spaces where you’d expect a shared experience to foster solidarity.

The video touches on a deeper, unspoken tension: How systems of racism can shape behavior even among people who’ve been harmed by those systems themselves.

Sometimes the pressure to appear "professional" or "non-confrontational" around white people can show up as performative helpfulness, while the person doesn’t expend that same energy for people of their racial, religious, or ethnic background.

People in the comments highlighted these issues.

“Yasser missa bossman,” the top comment mocks.

“We are our own worst enemy,” another person wrote.

“I used to work there. I didn’t do it for able bodied capable men. Women and elders I helped,” a third chimed in. (Technically, AutoZone workers are supposed to change customers' batteries.)

What do you think?

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“Grown man asking another grown man to take his car battery out,” a commenter said, judgmentally.

Motor1 reached out to Geneiusbeatz for comment via TikTok direct message and comment and to AutoZone via email. We’ll update this if either responds.